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Frequently Asked Questions

  • You can promote my designs via the Zazzle Associate Program which pays a minimum 15% referral fee on your sales.

  • If you have seen one of my designs that you would like modified or re-created on a different product, I will be happy to do this for you. For example, if you have bought a wedding invitation you might like co-ordinating stationery, signage or gifts, that aren’t currently in the wedding collection for that design.

  • No. All my designs are currently licenced exclusively to Zazzle for printing on their product range and can only be purchased from Zazzle, via the Darling & May Zazzle store. If you visit Zazzle via my website and make a purchase, I may receive a referral fee but there will be no additional cost, separate design fees or set up charges to you.

  • If you want to edit your design, after placing an order, you will need to cancel your order and re-order the updated version. If your order has advanced beyond ‘pending’, you will need to reach out to Zazzle customer service for assistance. Full information can be found here.

  • Orders placed at my Zazzle store are processed via Zazzle. Zazzle offer free shipping for a whole year with a Zazzle Plus membership, which you can join for a small fee. This deal is also available for the UK.

  • Orders placed at my Zazzle store are processed by Zazzle and yes! they do ship worldwide with a number of international sites in local currency.

  • Orders placed at my Zazzle store are covered by the Zazzle 100% Satisfaction Guarantee - just contact Zazzle customer service for assistance.

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STUDIO HOURS

We aim to respond within 24 hours weekdays and will do our best to get back to you at the same speed over the weekend, but this isn’t gauranteed.

Thank you so much!! I’m buying all of these. I just love the design and I’m getting so many compliments on the invites. Thank you!!!

— ASHLEIGH A.